Terms and Conditions
Clear, fair, and transparent rules for using Umi Foods services
📅 Last updated: April 18, 2026
Introduction
Welcome to UmiFoods, operated by UMI FOODS INDIA PRIVATE LIMITED. By using our vending machines, website, or mobile applications, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
Use of Services
Our vending machines provide snacks, beverages, and other food products at various locations. Users must follow proper usage guidelines to ensure a safe and reliable experience for everyone.
Payment Terms
Payments can be made using UPI, debit/credit cards, or digital wallets. All transactions are processed through secure, encrypted payment gateways. Prices are inclusive of applicable taxes.
Refund Policy
If payment is deducted but the product is not dispensed due to a machine error, refunds will be processed within 5–7 working days to the original payment method.
Machine Usage
Users must not damage, vandalize, or attempt to manipulate the vending machine in any way. Tampering is a violation of these terms and may result in legal action.
Limitation of Liability
UmiFoods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our vending machines or services. Our liability is limited to the value of the transaction in question.
Privacy
We collect minimal personal data required to process transactions and improve our services. We do not sell or share your personal information with third parties without your consent.
Changes to Terms
UMI FOODS INDIA PRIVATE LIMITED reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Continued use constitutes acceptance.
Questions about our Terms?
Our support team is always ready to help clarify any part of our Terms and Conditions.
